860-229-9069 | 283 Main St, New Britain, CT 06051

Satisfaction Guarantee

Behind our guarantee stands over 70 years of integrity and reliability in bringing quality merchandise to our customers . You must be completely satisfied with every item purchased from us.   

If for any reason you are not happy with your purchase, return it in the same condition that you received it, within 30 days of your purchase for a credit or refund of the cost of the item. (See return instructions here.) 

Plus, many of the products we sell feature manufacturer's warranties against defects, etc. from 60-90 days up to 5 years or even "Lifetime" see the warranty information provided with the product and deal directly with the manufacturer regarding these warranties.

Your complete satisfaction with our products is our primary concern. If you have any questions or concerns regarding the application, operation or appropriateness of the item you purchased I urge you to call our customer service department at 1-860-223-0600 (M-F 9:30-5:30 EST). Often speaking directly to someone on our staff who has some experience with the product you purchased can quickly resolve any problems to your satisfaction.

©2017 Amato's Toy and Hobby of New Britain.
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